Tru by Hilton Albany Crossgates Mall offers 96 guest rooms, providing accommodations for overnight groups attending business events. The hotel features a range of amenities including a fitness centre, indoor heated pool, swimming pool, and a shared lounge area. Business facilities include meeting and banquet spaces, a business centre, and fax and photocopying services, supporting conference or seminar needs. Practical amenities include free WiFi and free public parking on site, with no reservation required. Dining options include a bar, snack bar, and vending machines for drinks and snacks. The hotel also provides facilities for disabled guests and non-smoking rooms, contributing to convenience and accessibility. Located at 1651 Western Avenue in Albany, the venue is situated within the city, offering straightforward access for event attendees.